Double-Checking

I wanted to check with someone else at Best Buy or Geek Squad to make sure my plan of action was the right way to go. I tweeted @twelpforce and @geeksquadhelp and sent them a link. I received a reply from @Coral_BestBuy stating that I should give Geek Squad a call and that they only charge if the issue isn’t covered by the warranty. It should also be noted that I received these replies sometime after midnight on a Sunday! Pretty impressive and definitely reassuring. Coral is great and really seems to know her stuff.